Updated May 2018
1 Esky is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.
The purpose of this statement is to explain to you what personal information we collect and how we may use it.
2 Esky only retains limited data that is supplied during the order process. When you order, we need to know your name, address, username, password, telephone number, email address and payment card details. This allows us to process and fulfil your order.
Esky retains information it collects until it deems fit to delete or until it is requested to be deleted by its customers. You have the option to withhold personal information that is not required for the order process (see point 7).
3 We use your personal information solely for payment and billing purposes.
We will only contact you with marketing material with your consent.
4 We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.
5 We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.
We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us..
We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.
6 In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.
7 You have the right to request us to delete any of the limited data we may hold involving you. To do this please get in contact via info@eskyweb.com and inform us of your request. We aim to complete this deletions and inform you of completion within 7 working days.
You have the right to complain to the ICO if you think there is a problem with the way we handling your information. You can find out more about this at the ICO’s website; https://ico.org.uk
8 This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
9 Esky Learning will always be transparent with the information it retains. If you have any questions do not hesitate to get in contact via info@eskyweb.com.
